TMCnet - World's Largest Communications and Technology Community




IVR Feature Articles

September 03, 2009

InVox Snaps Up Yap's Voicemail-to-Text Service

By Marisa Torrieri, TMCnet Editor

InVox will provide its business customers with voice-to-text service so they can get their voicemails in quick, readable form sans human transcription.
The Sunnyvale, California-based business telephony service provider announced this week that it tapped Yap, the creator of a fully automated voice-to-text platform, for an application that will complement its cloud-based interactive voice response (IVR) product.

“Our guiding principle at InVox is phone-system automation,” Michael Lotus, InVox’s chief executive officer, said. “Yap is the perfect complement to our service with its automated conversion of voice-to-text.”
InVox already scored headlines this week, launching its "Intelligent Voice Solutions"  service for businesses- which the business telecom service provider calls “the first of its kind to offer IVR,” - on Tuesday at ITEXPO West.
The new service is being demonstrated in its beta form this week over at ITEXPO (News - Alert) in Meeting Room A, at the Los Angeles Convention Center.
According to InVox, the new Intelligent Voice Solutions service offers high-end IVR functionality in a communications cloud-based, telephony-as-a-service format. The new service seamlessly integrates with existing PBX (News - Alert) systems and optimizes business productivity.
“Our companies are pushing the technology envelope with the addition of advanced, fully automated voicemail-to-text functionality as a standard feature of the service,” said Yap CEO Igor Jablokov in a statement. “InVox is clearly differentiating itself in a dynamic marketplace with innovation and convenience.”

Follow ITEXPO on Twitter:

Marisa Torrieri is a TMCnet Editor. To read more of her articles, please visit her columnist page.

Edited by Stefania Viscusi

› Return to IVR Community
More IVR Feature Articles

Technology Marketing Corporation

2 Trap Falls Road Suite 106, Shelton, CT 06484 USA
Ph: +1-203-852-6800, 800-243-6002

General comments:
Comments about this site:


© 2021 Technology Marketing Corporation. All rights reserved | Privacy Policy