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Nectar Services Chosen to Deliver IT Pro Tools for Skype for Business
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May 11, 2015

Nectar Services Chosen to Deliver IT Pro Tools for Skype for Business

By Michael Guta
TMCnet Contributing Writer

Video communication is increasing in adoption across the board as the available technology in the marketplace makes it more affordable to a wider audience. Even the free offerings are suitable enough to deliver a reliable communications option for anyone that is not willing to pay for a premium version. But because the free platforms have limitations, businesses that want more professional capabilities can get reasonably priced services. Skype (News - Alert) for Business is one such option, and Nectar Services has been selected by Microsoft as one of three IT pro tools partners to deliver its deployment with an all-inclusive communications solutions for enterprise voice and video.

Nectar Services Corp. develops network monitoring and management software for voice, video, data, and advanced applications for the Unified Communications (News - Alert) (UC) segment. The company’s extensive experience in proven UC management product expertise, Skype for Business and Lync, and enterprise voice and video proficiency are some of the reasons Microsoft (News - Alert) chose the company to be its IT pro tools partner.

The company has a range of solutions capable of addressing the different stages of the Skype for Business IT pro tools lifecycle with services designed to address today’s multifaceted ecosystem. The Nectar (News - Alert) Unified Communications Management Platform (UCMP) is certified for Skype for Business and Lync by Microsoft as a UC monitoring solution. It provides critical performance information for improving service delivery across integrated voice, data, video and application solutions.

Microsoft IT pros will benefit from UCMP by using the tools this solution offers with proactive monitoring/alerting to lower the time it takes to isolate and resolve issues, as well as helping to ensure service availability for a Skype for Business/Lync deployment. Enterprises will also have the ability to proactively take corrective action from real-time feedback whenever there is low quality experiences in voice and video communications.

“Nectar provides real-time insight of Skype for Business and Lync Quality of Service with our unique monitoring and diagnostics technology leveraging the Microsoft SDN API. We have the ability to look across the entire Skype for Business ecosystem and correlate critical data, enabling partners and customers alike, to take proactive steps to address issues and help ensure the best user experience,” said Tom Tuttle, V.P. Microsoft Practice for Nectar.

The UCMP platform provides comprehensive visibility across any UC environment so enterprise businesses and service providers can manage their voice, video, Web collaboration applications, systems, and networks. The company has implemented an architecture-based vendor agnostic system offering an infrastructure that delivers inventory, monitoring, alarming, root-cause-analysis, capacity, and performance management across global IP communications systems.

As more organizations deploy Skype for Business, demand on network resources will continue to increase. Being able to effectively manage the complexities the increased number of user will bring requires a solution that can automate the assessment and monitoring of the underlying networking infrastructure. This is what the Nectar UCMP does by simplifying the operations and giving organizations the ability to proactively monitor, manage, and measure the health and performance of their entire Microsoft Skype for Business ecosystem.

Edited by Dominick Sorrentino

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