July 13, 2013
TMCnet's Microsoft Lync Solution Week in Review
By Monica Gleberman
It’s Saturday and in case you had a busy week, here is a list of some of the top Microsoft (News - Alert) Lync Solution news stories from the past seven days.
Comlink Networks has entered a strategic partnership with Sangoma Technologies (News - Alert) Corporation. The two companies signed a reseller agreement that will give Comlink the ability to be the Master Reseller of all of Sangoma’s products; specifically its Lync Express solutions.
"We are very proud to be named as Sangoma's first Master Reseller. Cutting edge products like Sangoma Lync and Office 365 solutions, including their cost-effective line of session border controllers, coupled with our network planning and our Microsoft systems installation and integration expertise, will translate into seamless deployments and superior service for our customers."
Read more about the new partnership here.
While Comlink works on its partnership, Zeacom (News - Alert) announced that it would be offering a new communications center for Microsoft. The new Zeacom Communications Center (ZCC) Operator Console for Microsoft will give users the ability to produce more, while having a better experience.
“The ZCC Console for Lync extends customer experience management beyond the contact center. It gives operators unprecedented control and access to information, resulting in faster call handling, reduced call abandonment and lower overall cost of service,” John Cray, director of marketing and product management, Zeacom, said in a statement.
Read more here.
Finally this week, another company has been making steps toward strengthening its relationship with Microsoft. CommLogik, a distributor of Unified Communications (News - Alert) solutions and a Microsoft Lync Gold Communications Partner, revealed that it has a new Lync Value Proposition with CLIPS that will further its ties to Lync.
"In launching CLIPS, we're addressing a recognized need in the marketplace and further strengthening the Lync value proposition for our business and technology partners," Kevin Fox, vice president, brand management for CommLogik, said in a statement.
The new CLIPS service will let Microsoft Lync 2013 users have voice integration and support services all in one easy to use place. CommLogik made the announcement at the Microsoft Worldwide Partners conference.
Read more here.
Don’t forget to stay updated on all things Microsoft by visiting TMCnet.com