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Socialtext Celebrates Profitable 2011

TMCnews Featured Article

March 02, 2012

Socialtext Celebrates Profitable 2011

By Monica Gleberman, Contributing Writer

Socialtext Inc. announced that the company continued to see profits throughout 2011 and is predicting even more revenue during 2012. Socialtext Inc., a company based out of California, specializes in enterprise social software that helps employees collaborate on multiple projects.

The enterprise social software comprises an integrated suite of web-based social software applications such as microblogging, user profiles, groups, dashboards, widgets, shared spreadsheets, and other collaboration tools.

Socialtext said its main focus is to help businesses improve performance on a daily basis. “Socialtext accelerates business performance by making it easier for employees to find the colleagues and the information they need to solve challenges new and old,” said the company. “By simplifying people’s ability to share expertise, ideas, and corporate data, Socialtext removes knowledge silos that have traditionally hampered companies’ ability to respond.”

Eugene Lee, CEO of Socialtext, said it’s a major accomplishment for the company to remain so profitable in a time when many companies are struggling to stay alive. “This accomplishment has proven our business model is a success. We are dedicated to providing the best possible customer service to our clients, offering the tools and convenience necessary to maintain and grow adoption of enterprise social networking throughout the company,” said Lee.

Lee said Socialtext is all about finding solutions to every day business problems. “At Socialtext, we don’t just sell a solution; we solve efficiency problems and help employees communicate and collaborate easily and more efficiently,” said Lee.

Socialtext forecasts 2012 to be an even more successful year than last year. Only a couple of weeks ago, the company announced a new partnership with NetDocuments to provide a Software-as-aService (SaaS (News - Alert)) content management program to its customers. The first client to begin using the new service is a nonprofit company that works with public policies called the ClimateWorks Foundation.

Sarah Nichols, Director of Knowledge Management (KM) for ClimateWorks, said working with Socialtext has enhanced ClimateWorks organization. “Knowledge management to me…is find it, organize it, and make it available. That is critical, but it’s somewhat passive, and it doesn’t foster user engagement, and it doesn’t inspire leap thinking…I need a social software platform that had all the functionality I needed, and I went through my entire checklist and I found NetDocuments and Socialtext. And when I talked to people at both of these companies, I found that they shared a vision and a commitment to customer service,” said Nichols.

Edited by Rich Steeves

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