Hosted Call Center Featured Article
eVoice Turns Clicks into Sales with New Click to Call Feature
August 07, 2013
By Mandira Srivastava
TMCnet Contributor
The business phone system from eVoice (News - Alert) enables small business owners to save cash, time and become more productive.
eVoice has introduced the new click to call feature that allows business owners to place a "Click to Call" button on a web page, blog post or email that, when clicked, prompts the customer to enter their phone number. The eVoice system then calls the customer's number and connects him/her directly to the business.
The click to call feature allows visitors to quickly and easily get in touch. Unlike traditional phones systems, it removes a barrier many small business owners face -- getting a customer to pick up the phone and call, whether it's for more information, a service request, or to place an order.
The click to call feature enables customers to receive call at their request.
Keith Lorren, CEO of New York-based Keith Lorren Spices said in a statement, "Most people may not want to pick up the phone or search for a phone number to dial, so the eVoice click to call feature makes it very comfortable and easy for a customer to reach us. They can click on that button on the website, it will route them right to our land lines, and they can talk to us and place an order directly."
eVoice features include Local or Toll Free Number, Auto Attendant, call recording and mobile apps.
eVoice's click to call feature will enable a small business to build a competitive edge by reflecting a big business image, all while staying professionally connected to customers anytime, anywhere.
Lorren says, "I think it has grown my company because it makes people feel more comfortable in getting in touch with us, and it gives us a professional image when they call."
Edited by Ryan Sartor
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