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OpenText Intros Experience Suite for Omni-Channel Digital Experience
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OpenText Intros Experience Suite for Omni-Channel Digital Experience

April 11, 2014
By Mandira Srivastava
TMCnet Contributor

OpenText, a company offering Enterprise Information Management (News - Alert) (EIM), has announced the availability of its Experience Suite can help users create a more engaging intranet experience for employees, channel partners and customers.

The OpenText Experience Suite enables organizations to design, develop and deploy rich omni-channel experiences that drive customer interactions anytime, anywhere, on any device, with any content. It manages media, web, social and interactive content to deliver a consistent user experience, while adhering to an organization's information governance policies and regulatory requirements.

The platform makes it possible to create, curate and manage media, web, documents, social and any other digital accounts that need to be presented to an audience. It has a new set of REST APIs that facilitate a connected ecosystem and social outreach and incorporates integrations with e-commerce vendors such as hybris, a SAP (News - Alert) company, localization tools such as; Demandbase, a B2B targeting and personalization platform; and unique user generated content.

Muhi Majzoub, senior vice president of engineering at OpenText said, "The Experience Suite is unique in its ability to accommodate a wide variety of development styles, including packaged applications, application assembly and configuration with pre-built components, model-driven development with process and case modelers, and code-level development APIs, tools and resources. With Experience Suite, we are enabling companies to amplify their online strategy, manage their global brand, embrace social business and even produce effective customer communications through an integrated platform."

Edited by Stefania Viscusi

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