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Website for 'All Things Epiphany CRM' Launched
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Website for 'All Things Epiphany CRM' Launched

April 08, 2009
By David Sims
TMCnet Contributing Editor

VisualCube, which sells products and services designed to enhance Infor's CRM, has launched a community Website for Epiphany users and developers.

“We launched this open and free forum to connect users' wants and needs with developer products, and to give Infor intel,” says VisualCube Managing Partner Jason Balliet. “The aim is to augment, not supplant, Infor's existing strategies with the Epiphany product. Since my partner and I helped develop Epiphany from its inception, we've remained interested and involved through its evolution.” offers several areas designed to influence and expedite Epiphany improvements, including a blog set up to give Epiphany CRM users, the implementation community and other stakeholders of any size a forum to share information, advance ideas, and brainstorm possibilities. Members can comment and vote on someone else's ideas, advocate their own for others to evaluate, ask for input and assistance, or suggest ways to improve Epiphany -- either from developer or user perspectives.

The aim is to offer constructive advice and criticism, "versus just complaining or denigrating," site officials say: "Salient information will be made available to Infor Product Management for further consideration and discussion as they deem appropriate."

Due to launch second quarter is a feature called The Store, which will have plug-ins that customers can add to Epiphany with a free plug-in architecture interface, as well as an application cloud designed to enhance Epiphany during initial deployment, and provide post-deployment upgrades and consulting options. There will also be a jobs marketplace to post salient Epiphany-related openings.

Last year TMC's newly-returned prodigal son, Patrick Barnard, reported that Epiphany joined NetSuite’s (News - Alert) Business Operating System Developer Program, "meaning that it is now using NetSuite’s Business Operating System to create custom business software applications for its customers."

NS-BOS delivers a platform for customization and vertical application creation that includes Software as a Service infrastructure. Applications developed by third parties on NS-BOS can be hosted on NetSuite's multi-tenant, on-demand architecture. This eliminates setup costs and on-going maintenance while at the same time giving customers a browser-based application.

David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.

Edited by Patrick Barnard

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