NACR recently announced that Gina Odean, NACR national director of Converged Solutions, will be published in the summer edition of IAUG Insights, the official journal of the International Avaya (News - Alert) Users Group (IAUG).

NACR carries the highest level of authorization from Avaya as a full-service provider and an Avaya Platinum Partner. The company is certified under the Avaya Service Delivery Specialization Program to offer maintenance support and is identified as a Service Delivery Expert.

The company is also among the few Avaya Business Partners with a committed Avaya national account services manager (NASM), providing direct access to Avaya’s services organization at Tiers III and IV.

IAUG is one of the world's largest organizations for communications technology professionals, with more than 5,000 members. The company is a major resource for education, networking and advocacy for Avaya's global customer community.

Odean has more than 30 years of experience in the telecommunications industry. This includes various roles in PBX (News - Alert) engineering, voice networking design, data networking, sales engineering, sales and sales management.

“It was an honor to contribute an article to IAUG Insights and have the opportunity to help the organization's members understand and adopt the latest technologies," according to Odean. "Particularly in emerging areas such Session Initiation Protocol (News - Alert) (SIP), NACR is expert in helping decision makers and IT professionals get the information they need to deploy new solutions in an intelligent and cost-effective way.”

Recently, TMC’s (News - Alert) Mandira Srivastava reported that Esna Technologies (Esnatech), a company in cloud-facilitated communication and combination solutions, partnered with NACR to assist users across North America in connecting premises-based unified communications with cloud-based applications to offer users mobility and cloud-based applications over conventional applications. Enterprises across the U.S. are readily selecting cloud strategies and moving important applications and functions into both public and private clouds.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

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