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Teltronics' Cerato Family Offers Migration to VoIP, Fits Any Need

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April 18, 2008

Teltronics' Cerato Family Offers Migration to VoIP, Fits Any Need

By Sandra M. Gustavsen, Analyst, T3i Group LLC

Teltronics announced its Cerato family of voice communications, a new portfolio of IP-enabled PBX (News - Alert) products that addresses small, medium and large businesses with the option to migrate to Voice over IP (VoIP) today or in the future. The new systems under the Cerato umbrella include:

--Cerato SE (5 to 40 users) for small business market 
--Cerato Vision IP (8 to 100+ users) for standalone businesses or networked remote offices up to 255 networked units 
--Cerato ME (2,048 ports) and Cerato LE (9,216 ports) for mid-size to larger environments (based on the company’s IXP system (on the market since 2000), but with a high density back plane, high density cards, new gateways and new interfaces) 

 Cerato SE IP PBXRecently awarded the VON Innovative Product Award for hardware and a new listing in TelecomTactics, the Cerato SE (pictured) is an IP-enabled system for the small business market that integrates the phone system, automated attendant and voicemail server on a single, compact platform. The base unit includes the controller, power supply and a base configuration of four trunks and 16 extensions. Plug-in modules can be added to expand the capacity to eight trunks and 48 extensions (up to eight IP) and add ISDN PRI.
Applications are easy to unlock since Cerato SE can be purchased with or without an Applications Card, though there is a price savings when the base cabinet and Applications Card are purchased together. The Applications Card comes with two channels of voicemail/auto-attendant (includes voicemail with e-mail forwarding), three auto-attendant messages and four hours of message storage.
Optionally, the customer may purchase additional features (licenses) for two more voicemail/auto attendant channels (total of four channels), seven more auto attendant messages (total of 10 messages), eight or 16 more storage hours (total 20 hours), music on hold (45 minute .wav file as an alternative to base system music on hold), call recording (with e-mail forwarding), VoIP speech compression and encryption, four SIP Trunks (for connection to SIP Service Provider) and IP Networking for up to 100 systems.
Cerato SE Executive IP PhoneThe unit is pre-configured for simple installation, and a built-in Web server with Graphical User Interface (GUI) is available for administration locally or remotely. Customers can choose analog, digital or IP phones, including the Cerato SE Standard single-line key set or the Cerato SE Executive digital and IP key sets with four-line, back-lit displays and context-sensitive navigation keys, 16 programmable keys and Button Expansion Module (Cerato SE Executive IP Phone pictured).

TelecomTactics Takeaway: Applications, built-in with no hidden costs, are becoming the trend in new telephony systems entering the market. Teltronics’ (News - Alert) Cerato SE, an IP-enabled PBX for small business, includes integrated applications not always found on competing systems such as an automated attendant/voice mail module with e-mail delivery and call record. Recent TelecomTactics research reveals that telecommunications manufacturers continue to focus on the SMB telephony market, introducing application-rich, competitively-priced IP PBXs throughout 2007 and into 2008. Built-in applications that are easily activated (as needed) address small business needs for simplicity, ease of installation and management and cost savings when adding new functionality. For more about this trend toward all-in-one type systems with a set of applications that are easily activated by license keys, visit
Sandra M. Gustavsen, Analyst/TelecomTactics
The Telecom Intelligence Group
1111 Marlkress Road, Suite 203
Cherry Hill, NJ 08003
856-424-1100 x11
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