This week, Cablevision announced that its Systems’ Optimum (News - Alert) Voice digital voice-over-cable service surpassed 2 million phone lines in service.
The figure, company officials say, marks the latest milestone for an award-winning product that has attracted more than a third of the homes passed by Cablevision’s fiber optic network as well as a growing base of business customers.
Joe Varello, Cablevision’s vice president of digital voice product management, said that the response by residential and small business customers alike to the value, reliability and advanced features of Optimum Voice has been “extraordinary.”
He said, “We want to thank our customers for helping us achieve this latest milestone –more than two million phone lines in operation across our service area – as Optimum Voice continues to win high praise and accolades, redefining expectations of how good a voice service can be.”
This is not the only achievement of this product, according to the company. Optimum Voice has been named the top VoIP service for the fourth year in a row in PC Magazine’s annual Readers’ Survey, company officials say. It has also won a fourth straight Readers’ Choice Award, said the company’s officials. Also, in a study by J.D. Power and Associates, Optimum Voice was the highest rated product in residential telephone customer satisfaction in the Mid-Atlantic region for 2007.
Cablevision provides small and medium-sized business customers up to 12 lines of Optimum Voice and up to four lines for residential customers. The company offers all this without any contracts or hidden add-on fees. The company explains that every line includes unlimited flat-rate calling across the United States, Canada and Puerto Rico. A full suite of advanced calling features is also included at no additional charge, including call waiting, caller ID, enhanced voicemail, call forwarding and directory assistance, company officials say.
The Optimum Voice is offered exclusively to Optimum Online high-speed Internet customers, company officials say.
Anuradha Shukla is a contributing editor for TMCnet. To read more of Anuradha’s articles, please visit her columnist page.
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