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ICC Eyes Expansion of VoIP Services for European Immigrant Workers

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March 26, 2009

ICC Eyes Expansion of VoIP Services for European Immigrant Workers

By Anamika Singh, TMCnet Contributor

ICC Worldwide, Inc. reportedly plans to expand the firm’s initiatives for the European immigrant worker communications market by adding new customers in Italy, Belgium, and Spain.

ICC provides VoIP and other targeted mobile phone-related services to retail companies that serve the ethnic immigrant worker communities in Italy and Belgium. The products and services are delivered with Web-based technology to a well established channel of ethnically oriented shops. This network of “call shops” are locally owned and operated throughout their respective geographic areas.
With a commitment to the Italian immigrant worker community, ICC provides a specialized range of ethnic-focused communications oriented products and services.
ICC is directed at servicing the unique communications, entertainment and financial needs of the immigrant worker communities throughout Europe and is rapidly building a significant network of ethnically-oriented retailers.
Rich Lauer, ICC’s president and chief executive officer, said, “Our active customer base already includes several hundred shops in Northern Italy and Belgium. Furthermore, our target market is extremely large and ICC’s currently established base represents only a fraction of the potential call shop customers we can effectively service. Our delivery systems and technology infrastructure are now well developed, highly scalable, and broadly deployed.”
Those capabilities will now support a much more aggressive expansion of ICC’s customer base in Italy and Belgium, Lauer said.
“In addition, we are also initiating marketing efforts to acquire a completely new set of customers in Spain. Over time, ICC will add additional complementary product lines as well as continue further geographic expansion into other European countries,” he said.
With its large and rapidly growing network of independently owned call shops, Internet cafés, and other ethnically-oriented retail stores, ICC provides technology-infused communications, entertainment, and financial related services to this expansive and diverse market segment.

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Anamika Singh is a contributing editor for TMCnet. To read more of Anamika's articles, please visit her columnist page.

Edited by Michael Dinan

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