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Enhanced Services, New Partners and an Expanded International Footprint Put MetTel on Top in 2012

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Enhanced Services, New Partners and an Expanded International Footprint Put MetTel on Top in 2012


December 21, 2012

By Madhubanti Rudra, TMCnet Contributor

MetTel (News - Alert), a company providing IP-enabled communications services for enterprise and government customers globally, announced that with several business accomplishments, 2012 proved to be a successful year for the company. The company expects the growth momentum to continue in 2013.

MetTel delivers an expansive array of IT and communications solutions for a diverse clientele spread across healthcare, retail and financial service sectors and beyond. Combining extensive strategic partnerships with a powerful platform of proprietary, cloud-based software including the MetOne Portal, the company strives to converge all communications over a single network with one cost-effective provider managing all voice and data communications services.

MetOne has been developed as a tool to bring together every product and service from every carrier for every size customer and enables clients to manage expenditures from one simple, easy to use interface. It provides consolidated invoicing, detailed reporting, and real-time trouble ticket submission and monitoring for the IT, accounting and telecom managers.  MetOne portal has gained wide acceptance among the enterprise customers, especially those requiring a wide range of services in multiple locations, in multiple states and countries.

“2012 marked the transformation of MetTel from a telecommunications provider to a telecom software and service powerhouse offering customers ultimate visibility and control over communications services and spending. Our MetOne portal is generating a tremendous response from enterprise customers, especially those that require a wide range of services in multiple locations, in multiple states and countries. We feel very good about momentum going into 2013 and remain committed to staying one step ahead of client needs,” the CEO of MetTel Marshall Aronow, said in a news statement.

In addition to enhancing the features of its MetOne portal, MetTel reported several other business accomplishments. To begin with, the company expanded its service footprint to Canada and Puerto Rico. As part of this, several new business mobility solutions were introduced which include MetTel Mobile Integration, MetTel Mobile Device Management (MDM and MetTel Wireless Backup services.

The company forged partnerships with industry leaders like AirWatch for Mobile Device Management; ADTRAN for network routers, switches and unified threat management and BroadSoft (News - Alert), a leader in hosted IP solutions.

A new state-of-the-art Network Node was opened in California's Silicon Valley. Operating around the clock, 365 days a year, the new center adds to the service and reliability already provided to customers by MetTel Network Nodes located in New York and Dallas.

Last but not least, the company achieved the 100,000th user landmark by putting its 100,000th user on the BroadSoft-based hosted IP unified communications platform. With the open and reliable BroadSoft platform, MetTel can seamlessly move mission-critical applications and communications services from legacy phone systems to the cloud at the best cost and without any disruption to enterprise operations.

Recently MetTel released a new Web video, "Converged Telecommunications Solutions: Gaining a Competitive Advantage." The video provides an overview of the operational and cost inefficiencies faced by companies with multiple locations, and complex voice and data requirements.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Edited by Rich Steeves

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