The economy has certainly taken its toll on nearly every segment of the business market, but there are well-positioned companies that have seen some level of success, especially those providing VoIP services, as well as some who have deployed them. It’s no surprise, given the cost savings VoIP has always been known for, that it has continued to enjoy growth despite the economy — or perhaps thanks to it.
Of course, the initial push, years ago, came from the basic cost savings associated with routing calls over IP networks instead of the PSTN. More recently, however, the trend was somewhat transformed to a focus on features and intangible benefits — the business process enhancements that are often hard to quantify, though we all know they ultimately save precious dollars. Now, with a struggling economy, we’re largely back to the cost factor.
But, at the end of the day, the motivation still is twofold, combining cost savings and business efficiencies.
A significant segment of the market, and one that has been a major proponent of VoIP-based communications, is the distributed enterprise — because IP Communications allows them to simplify communications between their branch offices and other remote sites — while providing a generous reduction in monthly telephony costs. They get the best of both worlds.
Naturally, there are questions, especially with regards to reliability and stability of the communications network infrastructure. Building confidence in a new communications solution is paramount to buy-in and effective deployment of those solutions.
Specifically, there are often concerns surrounding the reliability and stability of VoIP solutions, particularly those that connect distributed organization across a WAN. But, because those distributed businesses stand to save significantly on their monthly calling costs, they are prime candidates for VoIP systems, and should invest the time in understanding how potential WAN failures might (or might not) impact their communications — and more importantly, how these concerns can be addressed, since there are simple solutions to overcoming potential network issues.
This question, and many more, specifically focused on the deployment of VoIP across WANs, is what Avaya’s Bruce Mazza and AudioCodes’ (News - Alert) Alan Percy came together to discuss during a truly information-filled Webinar called, Distributed Enterprises - Can you Reduce Operating Costs and Maintain Reliability?
Mazza is Director of Branch Solutions at Avaya (News - Alert); Percy, who has presented more than a dozen Webinars over the past year, covering nearly every aspect of SIP-based communications, is Director of Market Development at AudioCodes. Combined, the two bring three decades of experience in business communications to the discussion. Of course, their respective firms have long been at the forefront of VoIP innovation, delivering effective VoIP solutions large and small.
The event, in fact, was a follow up to a December session, called IP Communications, an Opportunity in a Down Economy, going into more detail on networking distributed enterprises and branch offices to enhance communications and cut costs. It also followed an event on perhaps the hottest topic related to communications cost savings, SIP Trunking — Reducing Communications Costs without a Forklift.”
If you missed any or all of those events, but are interested in learning more about the benefits your business can achieve through the latest IP Communications technologies, don’t miss this chance to check out the archived versions today.
Erik Linask (News - Alert) is Group Managing Editor of TMCnet, which brings news and compelling feature articles, podcasts, and videos to nearly 3,000,000 visitors each month. To see more of his articles, please visit his columnist page.
Edited by Erik Linask