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Toshiba Integrates Microsoft OCS 2007 Remote Call Control into its Strata CIX VoIP Phone System

TMCnews Featured Article

July 14, 2009

Toshiba Integrates Microsoft OCS 2007 Remote Call Control into its Strata CIX VoIP Phone System

By Patrick Barnard, Senior Web Editor, TMCnet

Businesses using Toshiba’s (News - Alert) Strata CIX VoIP phone system now have the option of using Microsoft OCS 2007 in tandem with the system, thanks to a new integration capability announced by Toshiba America Information Systems Inc.’s Telecommunication Systems Division.

Specifically, Toshiba has integrated Microsoft (News - Alert) Office OCS 2007’s Remote Call Control capabilities with its Strata CIX family of VoIP business communication systems. That means users can get the unified communications capabilities of Microsoft OCS 2007 on their Toshiba desk phones – including “presence” which is the ability to see the availability and status of others on the network. Users can see this status information on the Strata CIX system, viewable from their Microsoft OCS Enhanced Presence screen. They can also “click-to-dial” from Microsoft OCS 2007 on their Toshiba Strata phones.

“In providing an integrated solution with Microsoft OCS 2007, Toshiba is delivering on its promise to expand its unified communications offerings by giving customers a choice in how they communicate with their Toshiba Strata CIX VoIP system," said Brian Metherell (News - Alert), vice president and general manager of Toshiba America Information Systems, Telecommunication Systems Division, in a release.

“Voice integration between the Toshiba Strata CIX VoIP system and Microsoft OCS 2007 enable enterprise users to maximize the benefits of both applications for telephony activities, improving employee communication, collaboration and overall productivity," added Katz Yamaguchi, product manager, Toshiba America Information Systems, Telecommunication Systems Division.

Not that Toshiba’s IP phone systems don’t already deliver advanced unified communications capabilities -- including presence, instant messaging and conferencing -- this integration is just to give customers that prefer the Microsoft OCS 2007 flavor of UC the option of using it on the Strata system, if they so choose.

In fact, Toshiba recently announced the launch of a new unified communications suite which bundles its unified communications applications in a single software package. That means all applications in the unified communications suite can run on a single UC server.

“With Toshiba’s new unified communications suite, Strata CIX VoIP system users get a full suite of unified communications applications on a single server that provides an affordable entry to unified communications without sacrificing any features,” said Brian Metherell, vice president and general manager for Toshiba Information Systems, telecommunication systems division, in a release.

More recently the company unveiled Stratagy View, a new Web-based unified messaging solution for the Toshiba Strata CIX IP communication system that lets customers use an Internet browser to access voice and fax messages stored in a voice mailbox – a benefit to employees who are away from the office and need to stay in touch.

Also new is the company’s first DECT cordless phone (an OEM phone branded by Toshiba). According to the company, the Toshiba DKT2404-DECT (News - Alert) operates up to 1,000 feet in open areas (using six repeaters per base station) and supports 16 hours of battery talk time and seven days standby time. Toshiba users can use the DECT handset to access telephony features on the associated Strata CIX VoIP system, while away from their desk telephone.

Patrick Barnard is a contributing writer for TMCnet. To read more of Patrick’s articles, please visit his columnist page.

Edited by Patrick Barnard

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