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ShoreTel Named Top-Rated Vendor for Enterprise Telecommunications Equipment

TMCnews Featured Article

July 22, 2009

ShoreTel Named Top-Rated Vendor for Enterprise Telecommunications Equipment

By Calvin Azuri, TMCnet Contributor

ShoreTel (News - Alert), Inc., a provider of what the company claims is “Pure IP Unified Communication” solutions, helps to eliminate the traditional costs, complexity and reliability issues associated with other solutions

A recent VendorRate Q2 2009 Report, which summarizes customer satisfaction ratings by technology professionals, has named ShoreTel as the "Top Rated Vendor for Enterprise Telecommunications Equipment."
According to John Combs, CEO of ShoreTel, the employees and partners of ShoreTel work closely with organizations to ensure their needs and specific business requirements are clearly understood. The ability to demonstrate that a ShoreTel system is easy to install, manage and scale, is part of their commitment to customer satisfaction.
“This is why survey after survey on customer satisfaction ranks ShoreTel not only among the best enterprise telecommunications equipment providers, but also among the best IT vendors in the industry,” Combs said.
The VendorRate report is a customer satisfaction survey that rated 347 vendors based on input from more than 1,500 IT professionals.
According to Richard Schaefer, Chief Executive Officer of VendorRate, ShoreTel's outstanding score rated by their customer’s shows that ShoreTel delivers on their commitment to total customer satisfaction.
ShoreTel has also received the 2008 Achievement in Customer Excellence Award, the Business Solutions Magazine: 2009 Best Channel Vendor award and the Best Overall VoIP Provider in the 2008 Nemertes PilotHouse Awards for Unified Communications (News - Alert) and Collaboration based on customer experience.
ShoreTel is a platinum sponsor of ITEXPO West — the biggest and most comprehensive IP communications event of the year. ITEXPO (News - Alert) West will take place in Los Angeles, Sept. 1 to 3, 2009, featuring three valuable days of exhibits, conferences, and networking opportunities you can’t afford to miss. Visit ShoreTel at booth #519 in the exhibit hall. Don’t wait. Register now.

Calvin Azuri is a contributing editor for TMCnet. To read more of Calvin’s articles, please visit his columnist page.

Edited by Stefania Viscusi

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