TMCnews Featured Article
November 16, 2009
FreedomIQ Hosted VoIP PBX Streamlines Business Communications
By Susan J. Campbell, TMCnet Contributing Editor
Once upon a time, a mobile professional was very similar to a walking electronics store. The user had two pagers, a laptop, a business cell phone, a personal cell phone, a PDA and maybe even additional devices, just to get the job done. Now, with Unified Communications (News - Alert), this individual can lose the store and streamline all access to mission critical data.
FreedomVOICE is a company that has worked hard to add unified communications abilities to their FreedomIQ offering to help secure the product’s strong position in the market. This service allows professionals to access all of their communications from one location.
FreedomIQ is a hosted VoIP PBX (News - Alert) that offers faxing, voicemail and voice to text capabilities. Utilizing the fax option, it is possible to send documents to a dedicated fax number or directly to a business phone number as well as set incoming faxes to immediately forward to a hard copy fax machine.
The voicemail option in FreedomIQ also makes it possible for all voicemails to be sent to e-mail and, once they arrive, can be clicked on via an attachment in an e-mail and a voicemail will play right from the computer. Also, the voice to text option takes all voicemails and transforms them into texts, making them easy to skim quickly.
To make calls directly from Microsoft (News - Alert) Outlook, FreedomIQ also features an IQ Dialer where users simply right-click on a contact and select one of the pre-programmed phone numbers for that person. The VoIP phone will ring and once the call is answered, it will connect to the chosen number.
Anxious to learn more about hosted VoIP PBX or VoIP phones? Browse the VoIP benefits or VoIP features section of FreedomVOICE’s (News - Alert) (News - Alert) Web site.
Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.
Edited by Stefania Viscusi