One learns quickly that an efficient billing system is a key success factor in the VoIP business, which is tough enough without one.
One good option is Speedflow. Their product offering includes billing and routing systems with financial accounting in a single product. The billing system offers complete calls statistics, connection quality reports, financial reports and other information.
It runs on Linux and PostgreSQL thus allowing security, native redundancy, flexibility and clustering. Company officials say it can be interconnected with various softswitches and hardware devices on prepaid and postpaid basis via radius and diameter.
Company officials say the billing product consists of five main tools: traffic tools, prices tools, financial tools, maintenance and Guardian, a user rights management module.
Traffic tools include customers/suppliers calls statistics with various filters, current calls online display, sorting by operators/codes/numbers/IP addresses and routing display for customers/suppliers.
The prices tools provide a provider's price list import/export, replacement, view, editing and current status check. You can upload or change as single code through 'add price' menu as list of codes trough 'add full price' menu.
The financial tools allow users to perform financial analysis of any selected customers/suppliers and any selected destination, generate and send invoices to customers, maintain accounting of invoices made out by suppliers, create total billing report for each company for a certain time period, create and change financial parameters and limits for customers and suppliers and view combined report for all attempts sent to different suppliers.
The maintenance sections allow you to add and edit your company information, which will be included into the invoices, notifications and other documents which will be sent to your clients and vendors -- logo, name, contact details, etc. It also lets you edit your RTP servers data, and provides efficient control of all changes by using filters made by VoIP billing interface.
Users can also monitor automatically ACD statistics with the help of built-in feature of notifications by e-mails since the list of outgoing mails is stored in special journal.
David Sims is a contributing editor for TMCnet. To read more of David's articles, please visit his columnist page. He also blogs for TMCnet here.
Edited by Stefania Viscusi